The Dispatcher works within the police department’s Emergency Communications Center. S/he is responsible for receiving all emergency 911 calls and non-emergency calls made to the department, and is responsible for providing dispatch services to the Police Department using a computer aided dispatch (CAD) system. Supervision is provided by a Communications Supervisor or Assistant Communications Supervisor. Technical or functional supervision may be provided by the Police Department sworn supervisor or Watch Commander in the absence of the Communications Supervisory staff. Specific training and guidance is received from the Communications Supervisory staff.

Positions in this class are responsible for providing general instruction and on the job training to new dispatchers. This position is a municipal police officer with a full service, community-oriented police department. The incumbent conducts law enforcement and peacekeeping activities. He establishes strong involvement with community, using problem solving to address issues of concern.

The person in this position is responsible for crime prevention and repression, traffic law enforcement, protective patrol services, arbitration in neighborhood and family disputes, apprehension and arrest (or citation or warning) of criminal law violators and recovery of stolen property. Training is provided; normal work hours during training are M-F, 8:00 a.m. – 4:00 p.m. Training scheduling may include evenings, weekends and holidays on an as-needed basis. Once trained, normal work hours and days rotate, based on four 10 ½ hour days. Regular scheduling may include evenings, nights, weekends and holidays.

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Contact: 100 W Patrick St