Downtown Business Resources for COVID-19
Below you will find information about financial assistance, employee resources, marketing opportunities and other resources to help small businesses through COVID-19. This resource list is updated and maintained by Downtown Frederick Partnership. Information is added on an as-needed basis and may update daily. The Partnership is making our best attempt to provide accurate information from reputable sources in this rapidly changing environment. Check back often. For questions, please contact email@example.com.
Next Steps for Your Business In Uncertain Times on Friday, May 29 at 10:00AM. Hosted by the Maryland SBDC.
New Normal for Health & Safety: Q&A with the Frederick County Health Department on Friday, May 29 at 1PM. Hosted by Downtown Frederick Partnership with the Frederick County Health Department.
COVID-19: Understanding Cyber Basics to Protect Your Expanding Attack Surface on Friday, May 29 at 2PM. Hosted by the Maryland Chamber Foundation.
Restaurants in Recovery on Tuesday, June 2 at 12:00PM. Hosted by Streetsense.
SBA EIDL Application Help Through Live Webinar offered daily at 10:30AM and 8:00PM. Hosted by the Delaware SBA district office, open to anyone to join. On the call, an SBA agent will walk businesses through the EIDL application process. Businesses should have all necessary documents ready.
Monthly Virtual Job Fair hosted on the first Friday of every month, beginning in May. Hosted by JobsOffice.org. Free to job seekers and recruiters.
Community Conversations (local to Frederick) every Thursday at 1:00PM. Series of collaborative virtual meet-ups with local business owners from a wide range of industries. Discuss challenges and innovations, generate new ideas, and refine your own strategies for keeping momentum during these challenging times. Register in advance. Hosted by Postern.
Downtown Frederick Partnership is hosting a series of Merchant Round Tables, where we provide a virtual venue for merchants from various industries (retail, restaurant, craft beverage, service, entertainment, etc.) to meet, contribute and hear ideas from neighbors in your same industry. Contact firstname.lastname@example.org for more information.
RECOVERY, REOPENING AND REENTRY
Maryland Strong: Roadmap to Recovery: For the most up to date information on recovery plans for the State of Maryland, visit governor.maryland.gov/recovery. The Maryland Strong: Roadmap to Recovery released on April 24 can be downloaded here.
- May 14 Update: Please note, per the Governor’s May 13 order, local jurisdictions have the authority to be more restrictive than the statewide order. All of the jurisdictions in Frederick County will be coordinating their decision on how and when to implement any proposed changes.
- May 14 Frederick County Executive Order: Review the May 14 Frederick County Executive Order regarding personal services, retail, manufacturing and houses of worship reopenings. Under this order, retail establishments under 10,000 sq ft may reopen at up to 50% capacity as well as provide curbside pickup and delivery. The order also requires that all retail customers and employees wear face coverings, maintain social distancing of 6 ft and minimize the handling of cash. Beauty salons and barbers may reopen beginning on May 29, 2020 at 5PM with up to 50% capacity, by appointment only, with special morning hours for seniors/vulnerable populations and appropriate health and safety guidelines. The May 29 date may be delayed if health statistics do not remain the same/improve. The Frederick County Executive Order also references guidance from the Governor’s Executive Order. If you are unsure of your current occupancy load (or if you have other questions about the County’s order), contact fchdBusinessInfo@
- May 13 Executive Order: Review the Governor’s May 13 executive order and interpretive guidance.
- Maryland Strong Back to Business Pledge: Governor Hogan is encouraging Maryland business owners to display a signed pledge in their place of business.
Governor Hogan has established a Tourism Recovery Task Force, which will create a plan to re-open the tourism industry in a manner that is safe for employees and customers. The work of the task force is guided through the efforts of the Tourism Advisory Recovery Group, which is comprised of members of the industry’s trade associations and the Maryland Tourism Development Board. The recommendations from each group will be integrated into a plan that will be delivered to the Secretary of Commerce, Kelly Schulz. The working title of the plan is: Open for Business. Putting the Tourism Industry Back to Work. The model that Maryland has been using for a reopening plan is outlined in the National Coronavirus Response – A Road Map to Reopening.
- Tourism/Retail Task Force Recommendations: The following recommendations were submitted to the Governor via the Department of Commerce. At a minimum, safe, contactless curbside pickup should begin as quickly as possible for all retail. You can download a copy of these documents here: Task Force Recommendations / Checklist for Retailers / Checklist for Customers
Maryland Back to Business: Maryland business community leaders are sharing industry-specific guidelines and best practices at open.maryland.gov/backtobusiness. Guidance for retail, personal services, manufacturing, marinas and golf courses is currently available and additional industry sector guidance will be added as it’s available.
- Best Practices for Businesses to Reopen: RETAIL
- Best Practices for Businesses to Reopen: PERSONAL SERVICES
Additional guidance includes:
- Reopening Guidance and other general guidance documents from the CDC for cleaning and disinfecting public spaces, workplaces, businesses, schools and homes. The CDC has also released a Decision Tree Tool to aid employers in making reopening decisions.
- The CDC has been hosting Live Stakeholder Calls, where public health experts share guidance for the private sector, including what CDC knows at this point and what CDC is doing in response to this outbreak. On May 21 they hosted one specific to Businesses and Mass Transit. The webinars are posted here and will be archived on their YouTube channel.
- Industry Guidance for Promoting the Health and Safety of All Travelers created by the U.S. Travel Association, which provides a toolkit for creating consistency in the way travel destinations approach customer safety
- The U.S. Travel Association also hosted a webinar focused on traveler sentiment toward travel and safety, which included some really interesting travel related survey info about customer perceptions. View the slide deck from the presentation here and a full recording of the webinar here.
- OSHA has created a resource page for businesses, which includes links to interim guidance (including OSHA enforcement policies) and other resources for preventing exposures to, and infection with, the novel coronavirus.
Retail Specific Guidance:
- Product Returns & Exchanges: The National Retail Federation has released a list of best practices for product returns and exchanges. Three common modifications include temporarily suspending some or all in-store returns and exchanges, extending the period of time for which products can be returned or exchanged, or making the sale of certain products final.
- Trying on Clothing: This list of best practices have been gathered from retailers that remained open throughout the pandemic, as well as several states that have allowed the reopening of clothing retailers. Scientific data does not indicate that clothing items are a major means of spread of the coronavirus. However, if a retailer is concerned about perceived risks from clothing that has been tried on, there are options available.
- Open for Business – A Blueprint for Shopping Safe, a guide about phased openings and shopping safe created by the National Retail Federation and Retail Industry Leaders Association.
- Operation Open Doors Checklist also created by the NRF is a checklist to help retailers prepare to reopen.
Restaurant / Food Specific Guidance:
- OSHA Guidance for Takeout & Curbside with safety tips for restaurant, food and beverage businesses providing curbside pickup and takeout service.
- FDA Best Practices for Retail Food Stores & Restaurants, which includes best practices for operating retail food stores, restaurants, and associated pick-up and delivery services during the COVID-19 pandemic. The list addresses key considerations for how foods offered at retail can be safely handled and delivered to the public, as well as key best practices for employee health, cleaning and sanitizing, and personal protective equipment (PPE).
- COVID-19 Reopening Guidance released by the National Restaurant Association.
- Pandemic Relaunch Toolkit: Resources for Restaurants + Bars created by Streetsense, which is designed to help restaurants understand, plan, and mitigate the impacts of the COVID-19 pandemic. The toolkit contains resources for managing capital, planning for relaunch, and also provides recommendations on adjusting operations and increasing guest engagement in the wake of the crisis.
HEALTH & SAFETY EQUIPMENT
The Maryland Manufacturing Network provides a real-time list of Maryland-based manufacturers and suppliers capable of providing critical Personal Protective Equipment throughout the state. This portal was created by the Maryland Manufacturing Extension Partnership and the State of MD Department of Commerce.
Additionally, Downtown Frederick Partnership is collecting information about health & safety equipment that local businesses have found available. Have an item that should be added to the list below, or see something that is no longer available? Submit it here. We hope this list is useful to our Downtown Frederick shops, restaurants and small businesses as you work to implement new safety measures for your employees, customers and public spaces.